When advertisers ask us why a campaign isn’t getting impressions, 9 times out of 10 there’s a simple explanation. Sure, notifications tip you off when a campaign ends, your account runs out of funds, or other roadblocks occur that prevent a campaign from running.
But those alerts aren’t always enough to inspire action. It can take some investigating to figure out why a campaign stopped getting impressions, or never received impressions to begin with.
That’s why we launched a Traffic Troubleshooter to identify campaign issues in a single click. With this tool, you’ll instantly know if your campaign is running and what you can do if it isn’t.
Just click the “Troubleshoot Campaign” link at the top-right of every campaign page in RTX Platform to open the troubleshooter. Any blockers will be indicated with a red X and an explanation.
With our Account Managers’ limited availability during the holidays, now is a perfect time to introduce this DIY tool to help you help yourself. And as always, we’re here to assist you whenever you need us!
Is there a feature you’d like to see on RTX Platform? Tell us about it! We always consider feedback from our advertisers when we plan future releases.
If you’ve got an offer you’d like to promote, we can deliver the traffic you need for big profits. Learn more about RTX Platform, or sign up for a free account.